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Terms and Conditions

Terms and conditions.

Privacy

Any information we receive from you is purely so we can efficiently deliver your goods, or to communicate information you choose to receive. 
We will absolutely not share your information with any other party under any circumstances. We securely store all customer information.

Cancellation Policy

Once an order has been made, this cannot be cancelled so please take care when making your selection.

Warranties and guarantees

Edens Elephants and more is a New Zealand company.

In the rare occurrence that you receive a damaged or faulty item we will meet our requirements under the Consumer Guarantees Act.

Please inspect all goods upon arrival and ensure to contact us immediately if  there are any issues.

We cannot process a return for a faulty item if we do not get the opportunity to view and inspect the fault.

While we do our best to be accurate, we are only human and mistakes may be made.  If you believe a product does not match the description provided, please contact us immediately so we can work with you to rectify the situation.

Please note pictures are indicative only. Patterns on some fabrics may vary slightly due to cutting requirements.

Please check out our FAQs for answers to any questions you may have or send us a message.